Terms of Service

Overview

This website is managed and operated by Tao Bakes Cakes Sdn Bhd. Throughout the site, the terms “we,” “us,” and “our” refer to Tao Bakes Cakes Sdn Bhd. We provide this website — along with all related information, tools, and services — to you, the user, on the condition that you accept all terms, conditions, and policies outlined here.

By accessing our website and/or making a purchase, you are engaging in our Service and agree to be bound by these Terms of Service (“Terms”). These Terms also include any additional policies or conditions referenced within this document or linked from other pages. They apply to all users of the website, including visitors, customers, suppliers, partners, and content contributors.

Please review these Terms carefully before using our website. By using or accessing any part of this site, you indicate your agreement to comply with these Terms of Service. If you do not agree with all the terms and conditions, you may not use this website or any of our services. Where these Terms are considered an offer, acceptance is strictly limited to these Terms.

Any new features or updates added to the current website will also be governed by these Terms of Service. You can always view the most recent version on this page.

We reserve the right to revise, update, or replace any portion of these Terms by posting updates on our website. It is your responsibility to check this page periodically for any modifications. Continuing to use or access our website after changes have been made signifies your acceptance of those changes.

Section 1- Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the legal age of majority in your state or province of residence. If you are of legal age and have allowed a minor dependent to use this site, you acknowledge that you have given your consent for them to do so.

You agree not to use our products or services for any unlawful or unauthorized purposes, and you must not, in the course of using the Service, violate any applicable laws within your jurisdiction (including, but not limited to, copyright regulations).

You must not upload or transmit any malicious code, viruses, or harmful software that could affect the operation of the website or the Service.

Any breach or violation of these Terms will result in an immediate termination of your access to our Services.

Section 2- General Conditions

We reserve the right to decline or discontinue service to anyone, at any time, and for any reason we deem appropriate.

You understand that any content you provide (excluding payment or credit card details) may be transmitted without encryption across various networks and may undergo formatting or technical adjustments to meet the requirements of connected systems.

However, all credit card information is always encrypted during transmission over secure networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, including its use or access, or any contact available through the website on which the Service is provided, unless you have obtained our prior written consent.

Headings included in this agreement are for convenience only and do not limit, define, or otherwise affect the interpretation of these Terms.

Section 3- Accuracy, Completeness, and Timeliness of Information

While we strive to ensure that the information on this site is accurate and up to date, we do not guarantee that all content made available is complete, current, or error-free. The materials provided are intended for general informational purposes and should not be solely relied upon when making decisions. We recommend consulting additional, more reliable, or up-to-date sources before making any decisions based on the information found here. Any reliance on this site’s content is at your own risk.

This website may include historical information, which is provided for reference purposes only and may no longer reflect the most current data or practices. We reserve the right to update or change the contents of this site at any time, but we are not obligated to do so. You acknowledge that it is your responsibility to review and monitor any updates or changes to our website.

Section 4- Modifications To The Service And Prices

Prices for our products are subject to change without prior notice.

We reserve the right, at any time and without notice, to modify, suspend, or discontinue any part of the Service or any content available on our website.

We shall not be held liable to you or to any third party for any modification, price adjustment, suspension, or discontinuation of the Service.


Section 5- Products

Certain products or services may be offered exclusively online through our website. These items may have limited availability and are subject to return or exchange only as outlined in our Return Policy.

We make every effort to display the colors, images, and details of our products as accurately as possible. However, we cannot guarantee that your device’s display will precisely reflect the actual colors of the products.

We reserve the right, though not the obligation, to limit the sale of any products or services to specific individuals, regions, or jurisdictions, and may exercise this discretion on a case-by-case basis. We also reserve the right to limit quantities, revise product descriptions or pricing, and discontinue products at any time without notice. Any product or service offer on this site is void where prohibited.

We do not warrant that the quality, performance, or features of any products, services, or information obtained from us will meet your personal expectations, nor do we guarantee that any errors in the Service will be corrected.


Section 6- Accuracy of Billing And Account Information

    We reserve the right to decline or cancel any order you place with us. At our sole discretion, we may also limit or restrict quantities purchased per person, per household, or per order. These limitations may apply to orders made using the same customer account, credit card, billing address, or delivery address.

    If we modify or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

    We also reserve the right to refuse or restrict orders that, in our judgment, appear to be made by resellers, distributors, or dealers.

    You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions made in our store. It is your responsibility to keep your account details — including email address, payment information, and credit card expiration dates — current so that we can complete your transactions and contact you when necessary.

    For further details, please refer to our Refund and Cancellation Policy.


    Section 7- Optional Tools

    We may provide you with access to third-party tools that we neither monitor nor control.

    You acknowledge and agree that such tools are provided “as is” and “as available”, without any warranties, guarantees, or representations of any kind, and without endorsement. We assume no liability arising from or related to your use of these optional third-party tools.

    Your use of any optional tools provided through our site is entirely at your own discretion and risk. You are responsible for ensuring that you are familiar with — and agree to — the terms and conditions on which these tools are offered by their respective third-party providers.

    From time to time, we may introduce new services, features, or tools on our website (including new resources or functionalities). Any such additions will also be governed by these Terms of Service.


    Section 8- Third- Party Links

    Certain content, products, and services available through our website may include materials from third parties.

    Links to third-party websites on this site may direct you to external sites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, or reliability of any third-party materials, and we do not warrant or assume liability for any third-party websites, products, or services.

    We are not liable for any loss, harm, or damages resulting from your interactions with third-party websites — including purchases, use of products or services, or any related transactions. Before engaging in any transaction, please review the third party’s own policies and practices to ensure you understand and agree with their terms.

    Any complaints, concerns, or claims regarding products or services provided by third parties should be directed to the respective third-party provider.


    Section 9- User Comments, Feedback and Other Submissions

    If, at our request, you submit certain materials (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, postal mail, or otherwise (collectively referred to as “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you submit to us.

    We are under no obligation to:

    (1) maintain any comments in confidence;

    (2) provide compensation for any comments; or

    (3) respond to any comments.

    We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

    You agree that your comments will not violate any rights of third parties, including copyright, trademark, privacy, or other proprietary rights. You further agree that your comments will not contain defamatory, unlawful, abusive, or obscene material, nor include any computer viruses or other malware that may affect the operation of the Service or any related website. You must not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of any comments.

    You are solely responsible for your own comments and their accuracy. We assume no responsibility or liability for any comments posted by you or by any third party.


      Section 10- Personal Information

      Your submission of personal information through the store is governed by our Privacy Policy. You may view our Privacy Policy on our website.


      Section 11- Errors, Inaccuracies And Omissions

      Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, promotions, offers, delivery charges, transit times, or availability.

      We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after an order has been submitted).

      We are not obligated to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. Any update or refresh date appearing on the Service or related websites should not be interpreted as an indication that all information has been modified or updated.


      Section 12- Prohibited Uses

      In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

      (a) for any unlawful purpose;

      (b) to solicit others to participate in unlawful acts;

      (c) to violate any applicable laws, rules, or regulations;

      (d) to infringe upon our intellectual property rights or those of others;

      (e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

      (f) to submit false or misleading information;

      (g) to upload or transmit malicious code that may affect the functionality or operation of the Service or the Internet;

      (h) to collect or track the personal information of others;

      (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

      (j) for any obscene or immoral purpose; or

      (k) to interfere with or bypass the security features of the Service or any related website.

      We reserve the right to terminate your use of the Service or any related website if you violate any of these prohibited uses.


      Section 13- Disclaimer Of Warranties; Limitation of Liability

      We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

      We do not warrant that the results obtained from using the Service will be accurate or reliable.

      You acknowledge that we may, from time to time, remove the Service for indefinite periods or cancel it at any time, without notice.

      You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through it are (except as expressly stated by us) provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

      In no event shall Tao Bakes Cakes Sdn Bhd, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, or damages of any kind—whether direct, indirect, incidental, punitive, special, or consequential—arising from your use of the Service or any products purchased through it, or for any claim related in any way to your use of the Service or any product.

      This includes, without limitation, lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

      In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.


      Section 14- Indemnification

      You agree to indemnify, defend, and hold harmless Tao Bakes Cakes Sdn Bhd and its affiliates, partners, officers, directors, agents, contractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms of Service or any violation of law or third-party rights.

      Section 15- Severability

      If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. This determination shall not affect the validity or enforceability of the remaining provisions.

      Section 16- Termination

      Any obligations and liabilities incurred prior to the termination date shall survive termination for all purposes.

      These Terms of Service remain effective until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

      If, in our judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain responsible for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

      Section 17- Entire Agreement

      The failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

      These Terms of Service, together with any policies or operating rules posted on our site, constitute the entire agreement and understanding between you and us, superseding any prior agreements, communications, or proposals (whether oral or written).

      Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

      Section 18- Governing Law

      These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of Malaysia.

      Section 19- Changes To Term Of Service

      You may review the most current version of these Terms of Service at any time on this page.

      We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting changes on our website. It is your responsibility to check our website periodically for updates. Your continued use of our website or Services after any such changes constitutes acceptance of those changes.

      Section 20- Contact Information

      For questions about these Terms, please contact us at:

      📧 Email

      taobakescakes@gmail.com

      📞 Phone

      +60123157890

      📍 Address

      Level 3 (above Uroko; take lift next to Meraki), 22A-2, Jalan 17/54, Section 17, 46400 Petaling Jaya, Selangor, Malaysia

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